Terms & Conditions
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Last Updated: 11 November 2024
Welcome to Aesthetics of Eros! By accessing or using our website aestheticsoferos.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not agree to these terms, you must not use our site.
2. Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the site after any changes constitutes your acceptance of the new terms.
3. Products and Services
We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions, colors, or other content available on our site are accurate, complete, reliable, current, or error-free.
4. Pricing
All prices are listed in India Rupees and are subject to change without notice. We reserve the right to correct any errors in pricing and to cancel any orders that may have been affected by such errors.
5. Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order.
6. Payment
Payments can be made through various methods including credit/debit cards, net banking, and other payment gateways. You agree to provide accurate payment information and authorize us to charge the total amount of your order.
7. Shipping and Delivery
We aim to process and ship orders within 2-3 business days. Delivery times may vary based on your location and the shipping method selected. We are not responsible for delays caused by the shipping carrier or customs clearance.
8. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of [Your Store Name] and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Aesthetics of Eros shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products purchased.
10. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bhagalpur.
11 Order Cancellation
1 Cancellation Before Shipment:
- Customers can cancel their orders within 24 hours of placing them without any additional charges.
- To cancel, please email us at aestheticsoferos@gmail.com with your order details.
2 Cancellation After Shipment:
- Once the order is shipped, cancellations are not allowed. Customers can opt for a return after receiving the product (refer to the Refund Process below).
3 Custom or Made-to-Order Products:
- Orders for custom or personalized items cannot be canceled once production has started.
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Return and Refund Policy
Last Updated: 16 November 2024
At Aesthetics of Eros, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our return and refund policy below.
1. Return Eligibility
You may return items within 15 days from the date of delivery. To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
2. Non-Returnable Items
Certain items are non-returnable, including:
- Customized or personalized products
- Digital downloads
- Gift cards
3. Return Process
To initiate a return, please contact us at aestheticsoferos@gmail.com with your order number and reason for the return. We will provide you with instructions on how to return your item.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
5. Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Exchanges
If you need to exchange an item for the same item, please contact us at aestheticsoferos@gmail.com. We will guide you through the exchange process.
7. International Returns
For international orders, please note that you may be responsible for customs duties and taxes on returned items. We recommend checking with your local customs office for more information.
8. Contact Us
If you have any questions about our return and refund policy, please contact us at aestheticsoferos@gmail.com or +91 86034-66525 on WhatsApp.
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